Cancellation & Refund Policy
Last updated: March 3, 2026
We want you to be completely satisfied with your purchase. You may request a full refund for any course within 14 calendar days of purchase, for any reason.
14-Day Money-Back Guarantee
All course purchases come with a full refund guarantee. You may cancel, change, or request a complete refund within 14 calendar days of purchase, no questions asked.
How to Request a Refund
To request a course refund:
- Email us at [email protected]
- Include your purchase details and reason for cancellation (optional)
- We'll process your request within 48 hours
Refund Processing
- Timeframe: Refunds are processed within 7-14 business days
- Method: Refund issued to your original payment method via the same entity that processed your payment (Paddle or PULSERA LIFE FZCO via Stripe)
- Bank Processing: Additional time may be required depending on your financial institution
💡 Alternative Option: Refund fees can be transferred to another course or subscription instead. Contact our support team to arrange this.
© 2026 FITSTARS FZCO and its affiliates · License No. 25469 · Dubai Silicon Oasis, Dubai, UAE