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Cancellation & Refund Policy

Last updated: March 3, 2026

We want you to be completely satisfied with your purchase. You may request a full refund for any course within 14 calendar days of purchase, for any reason.

14-Day Money-Back Guarantee

All course purchases come with a full refund guarantee. You may cancel, change, or request a complete refund within 14 calendar days of purchase, no questions asked.

How to Request a Refund

To request a course refund:

  1. Email us at [email protected]
  2. Include your purchase details and reason for cancellation (optional)
  3. We'll process your request within 48 hours

Refund Processing

  • Timeframe: Refunds are processed within 7-14 business days
  • Method: Refund issued to your original payment method via the same entity that processed your payment (Paddle or PULSERA LIFE FZCO via Stripe)
  • Bank Processing: Additional time may be required depending on your financial institution

💡 Alternative Option: Refund fees can be transferred to another course or subscription instead. Contact our support team to arrange this.

© 2026 FITSTARS FZCO and its affiliates · License No. 25469 · Dubai Silicon Oasis, Dubai, UAE